Thursday, 1 January 2015

Can you give me a price over the phone?

This is a question we often get asked, and although in some cases this is possible to do, in the
majority of cases, it is much better to view the areas to be cleaned, to provide a much better service.

Here are 10 very good reasons why you should always insist on a free consultation before going ahead with any professional cleaning work.

1.    When you get a free consultation and written survey, we can provide you with a higher level of insurance and guarantee that provides you with better insurance and protection.

2.    By seeing your carpet, rug or hard floor first, we can provide you with a better, more professional service.

3.    We can test the carpets, rugs or hard floors for the best cleaning method. There are many different types of cleaning systems and we can chooses the best one for you.

4.    Fairer Pricing. We charge by the size of carpet we clean, so you only paid for what is cleaned. We don’t charge by the room, where you could be over paying or under paying which is not the best way to get the best value for money.

5.    You get an exact written price that includes everything. No Surprises!!

6.    We can give you Free, useful customer information.

7.    We can advise whether stains can be removed, or even if the carpet, rugs or hard floors are worth cleaning.

8.    We can answer all of your questions.

9.    We can work out your own cleaning requirements, customised to you.

10. We have different packages to choose from, again we’ll help you choose which is best for you. 

By Kevin Goodwin, Direct Cleaners Ltd, 


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